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explorerJC




Joined: 20 Oct 2005
Posts: 14342
Location: Farthingstone

PostPosted: Thu Jul 20, 2017 7:34 pm    Post subject: Reply with quote

CrazyGirl wrote:
explorerJC wrote:
CrazyGirl wrote:
Having being double charged for 10 months and their total incompetence I cannot figure out why anyone would voluntarily switch to BT.

I have reported them to the ombudsmen and about to instigate legal action against them.

I have a daily chant now. "BT thou are't #@?# Very Happy


how are you getting on with the ombudsmen CG???

that's my next step...


Received an email this morning saying the ombudsman has decided in my favour. They have to repay me everything they owe me and an agreed compensation. They offered me 100 which I have refused and they counter offered me an acceptable amount 3 hours later.

Everything was on line and very smooth. The good news is I can leave without penalty now which is brilliant cos I don't need internet after August.


good oh..
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Gus




Joined: 07 Sep 2007
Posts: 2249
Location: Freezing my nads off in Aberdoom

PostPosted: Fri Jul 21, 2017 8:18 am    Post subject: Reply with quote

CrazyGirl wrote:
explorerJC wrote:
CrazyGirl wrote:
Having being double charged for 10 months and their total incompetence I cannot figure out why anyone would voluntarily switch to BT.

I have reported them to the ombudsmen and about to instigate legal action against them.

I have a daily chant now. "BT thou are't #@?# Very Happy


how are you getting on with the ombudsmen CG???

that's my next step...


Received an email this morning saying the ombudsman has decided in my favour. They have to repay me everything they owe me and an agreed compensation. They offered me 100 which I have refused and they counter offered me an acceptable amount 3 hours later.

Everything was on line and very smooth. The good news is I can leave without penalty now which is brilliant cos I don't need internet after August.


Great stuff, that's one up the wotsit for those b*stards.

Not that they'll care or even notice.
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